FLOware Dispensing Software Doesn’t Load

If your dispenser stops booting after displaying the S16: Unable to start the Flasher: MISC message, you can manually start the required software so you can continue using your dispenser. You should still immediately notify GPD Global of the error.

The Flasher tool primarily handles the status tower light and is required by the other FLOware tools for safety. Since Flasher tool is required for safety, Flasher must start before any other tools. If Flasher fails to start for any reason, the remaining tools also fail to start.

NOTE:The S16: Unable to start the Flasher: MISC is typically followed by the ERROR: DSmain Cannot Communicate with DSmisc. Refer to Log File. and ERROR: DSedit Cannot Communicate with DSmisc. Refer to Log File. messages. These messages indicate the other interface tools are also unable to start.

As a workaround, you can manually start the dispensing software required for your dispenser to function.

  1. Close all error messages by clicking the Abort button in each window.
  2. Access a shell and enter the following commands.
  3. After each command press enter and wait for the command to complete execution.

NOTE: Command completion is indicated by the appearance of the command prompt ($). If you do not see the command prompt after a few moments, press enter again and wait for the command prompt to appear.

DSflash &
DSmisc &After entering this command, the S07 message displays.
DSmain &

For a service upgrade proposal that fits your needs, use the New Support Ticket form or submit your request via email.

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