Disk Boot Failure

DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER

IMPORTANT: This message indicates a problem has occurred during dispenser boot up. The primary hard drive is unavailable or not selected as the first boot device.

To resolve this error:

  1. Inspect both the floppy disk drive and the USB port(s). They should be empty. Based on your findings, take the appropriate action:
    • If a floppy disk is present in the floppy disk drive or a device is present in a USB port, remove them and press ENTER to continue the boot process. Then continue with step 2.
    • If the drive and port(s) are empty, verify the Hard Disk Boot Priority is properly set according to the CMOS Set Up Procedure for P/N 2025-0064. Correct any errors and reboot the dispenser. Continue with step 2.
  2. If the disk boot failure message continues to display after taking the proper steps above, perform the Restore from Backup (Slave) Hard Drive procedure.

For a service upgrade proposal that fits your needs, use the New Support Ticket form or submit your request via email.

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